Terms & Conditions
Legal Disclaimer
1. General Terms
1.1. Booking and Payment
By booking a watersport activity, you agree to pay the required fees for the services provided by Bluefin Watersports Sdn Bhd. All payments are processed securely through our payment gateway.
1.2. Age and Eligibility
Activities are designed for specific age groups (children and adults). It is your responsibility to ensure that the Participant meets the minimum age requirements for the activity chosen. Age restrictions are set for safety reasons, and we reserve the right to deny participation if the age requirements are not met.
1.3. Waiver of Liability
You, as the Parent/Guardian, understand and accept the inherent risks associated with watersport activities, including but not limited to drowning, injury, or accidents. You agree to hold Bluefin Watersports Sdn Bhd and its employees harmless from any liability resulting from these risks, except in cases of gross negligence or misconduct. Furthermore, you, as Parent/Guardian agree to hold Bluefin Watersports Sdn Bhd, and its employees, harmless from any liability resulting in loss or damage to personal belongings.
2. Safety and Medical Information
2.1. Health and Fitness
You certify that the Participant is in good health and physically fit to engage in watersport activities. If the Participant has any pre-existing medical conditions or physical limitations, you agree to inform us in advance. For certain activities, a doctor's note may be required.
2.2. Safety Equipment
All Participants are required to wear the safety equipment provided by Bluefin Watersports Sdn Bhd for activities that deem it necessary, including but not limited to life jackets, helmets, and any other necessary protective gear. It is your responsibility to ensure the Participant follows all safety guidelines during the activity.
2.3. Supervision and Behavior
The Parent/Guardian is responsible for ensuring that the Participant follows all safety instructions given by our staff. You understand that failure to comply with safety rules or disruptive behavior may result in the Participant being removed from the activity without a refund.
3. Cancellations, Changes, and Refunds
3.1. Cancellation Policy
If you need to cancel or reschedule your booking, please notify us at least 24hrs in advance. Cancellations made within 24hrs of the activity may be subject to a cancellation fee or a forfeit of the payment.
3.2. Weather Conditions
In the event of unfavorable weather conditions (e.g., storms, high winds), we reserve the right to reschedule or cancel the activity for safety reasons. In such cases, a rescheduling option will be provided.
3.3. No-Show Policy
Failure to attend the scheduled activity without prior notice may result in a forfeiture of the booking fee.
4. Photographs and Media
4.1. Media Consent
By agreeing to these terms, you give Bluefin Watersports Sdn Bhd permission to take photographs or videos of the Participant during the activity. These may be used for promotional purposes, including on our website, social media, and other marketing materials. If you do not wish for your child to appear in any media, please inform us in writing prior to the activity.
5. Governing Law
5.1. Jurisdiction
These Terms and Conditions shall be governed by the laws of Malaysia, and any disputes arising from the Terms will be resolved in the courts of Malaysia Jurisdiction.
6. Acknowledgment and Agreement
By proceeding with booking and payment, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions outlined above. You also confirm that you are the participant, or legal parent or guardian of the Participant and have the authority to make decisions on their behalf.
If you have any questions or concerns about our Terms and Conditions, please contact us at:
Contact Information
Bluefin Watersports Sdn Bhd
Phone: +60 11-2317 1026
Email: contact@bluefin-watersports.com
Website: www.bluefin-watersports.com
Thank you for choosing Bluefin Watersports Sdn Bhd. We look forward to providing your family with an unforgettable watersport experience!